Finding the right information in the VIRM has never been easier thanks to the new integrated search feature now live in eWOF. Available free for 3 months from 17 June 2025.
Vehicle inspectors rely on the VIRM every day to ensure their WOF decisions meet the current requirements. But finding the right information quickly can sometimes be a challenge, especially for complex or less common inspection scenarios. The new VIRM search feature in eWOF is designed to solve this problem by giving inspectors instant access to the information they need directly inside the system. Here is a closer look at how it will benefit inspectors at every stage of their career.
10 seconds, not 10 minutes
Traditionally searching the VIRM requires time and concentration. An inspector may need to navigate multiple menus or search through pages to locate the correct rule section. In a busy workshop environment this can slow down inspections and cause delays. The integrated VIRM search dramatically changes this process.
When entering a WOF result in eWOF you can simply select a reason for rejection from the dropdown list or type your own description into the field. With one press of a button eWOF automatically searches the VIRM and brings up the most relevant sections. In most cases this entire process takes less than 10 seconds. The system instantly presents the applicable reasons for rejection and related inspection details directly from the VIRM. What used to take 10 minutes can now be done in seconds allowing inspectors to stay focused on the vehicle complete inspections more efficiently and always have confidence they are applying the correct standard.
Step-by-step video guide below on how to use the VIRM Search:
Ideal for new inspectors
New vehicle inspectors face a steep learning curve. While they may understand the theory behind inspections applying that knowledge in real time can be challenging. The VIRM contains hundreds of pages of detailed information covering a wide range of inspection situations. The integrated search feature acts as a training aid providing instant access to the correct rules and standards as needed. This helps new inspectors build confidence in their decision-making by allowing them to check their understanding on the spot rather than relying solely on memory or spending long periods looking up information. As a result, training becomes more effective and new inspectors become competent more quickly.
Refreshes returning inspectors
Inspectors who have been away from WOF inspections for any length of time often return to find the VIRM has changed. New rules may have been added old ones updated and processes refined. Instead of spending hours reviewing updates and re-learning navigation the integrated VIRM search makes it easy to find the most current information immediately. This gives returning inspectors confidence that their inspections are fully up to date with current requirements while reducing the pressure of memorising all recent changes. It also helps businesses bring returning staff back online faster and with less formal retraining.
Supports complex decisions
Even the most experienced inspectors encounter situations where the answer is not immediately clear. In these moments confidence comes from being able to quickly verify the rule before making a decision. The VIRM search allows any inspector to check the rule instantly without disrupting the inspection process. This reduces the risk of incorrect decisions or inconsistencies across inspections. By having the latest information immediately available inspectors can handle complex situations professionally while maintaining compliance and customer confidence.
Meets your QMS and audit needs
Quality Management Systems require that inspectors demonstrate how decisions are made and that correct procedures are followed. The integrated VIRM search not only helps inspectors find the information but also automatically records search activity in the inspector notes. This creates a permanent record that NZTA auditors can review showing that VIRM was consulted as part of the decision making process. This makes audits easier for inspectors and helps businesses meet their compliance obligations with confidence.
Start using VIRM Search in eWOF today. Available FREE for 3 months from 17 June 2025.